TRAINING AND QUALITY IMPROVEMENT PROGRAMMES

Training of staff is ongoing after completion of induction training and individuals’ on-site training to confirm specific client requirements, as applicable. These include the following:

Fire tour and evacuation procedure
Store unlocking/lock up procedures
Liaison with management, store detectives, supervision
Communication (radio, pager, store links, street pager)
Tannoy and security codes
Access Control
Cash collection
Stock checks of high value goods
Internal dishonesty procedure
Reception site duties
Emergency contacts
Utility call out procedures – gas, electricity, etc
Use of CCTV where applicable, Fire Alarm, Intruder Alarm
Alarm operation procedure

Please note this list is not exhaustive.

ADDITIONALLY

Shield Security Service is committed to train and develop all members of staff so that they can contribute fully to the business and progress to their best abilities.

The company will provide;

1 All necessary training for all recruits
2 Training in the needs of specific client
3 Specific supervisory and management training, with the emphasis on leadership
4 Training to meet changing demands and to improve continuously the quality of work we provide.